Release: Alpha Release 3: The Village

Version: 0.4.8510

Last updated: 29/07/2024

Possible solutions to commonly raised Moonfrost build issues

Stuck on loading screen after entering email

• Possible fix - Restart application

Our servers are not responding…

• Possible fix - Wait some time and retry
• (Mac) Possible fix - Make sure you’re running the MoonfrostLauncher from the ‘Applications’ folder

Updating process failed 0%

• (Mac) Possible fix - Make sure you’re running the MoonfrostLauncher from the ‘Applications’ folder

Black screen on launch

• Possible fix - Reload application
• Possible fix - Turn off anti virus software

MoonfrostLauncher.exe - System error

• (Windows) Possible Fix - MoonfrostLauncher.exe needs to be in the original folder it was installed in

Launcher gets stuck on download

• If you’re using a VPN whilst trying to download, please try another one